Purchase and Exchange Policy
Expedition:
1. National transport.
2. Orders processed in good time after payment verification.
3. We only ship to confirmed order addresses. Your order address must match your shipping address.
4. The images shown are illustrative.
5. The transit time service is provided by the carrier and excludes weekends and holidays. Transit times may vary, especially during the holiday and holiday season.
6. If you have not received your shipment within 30 days of payment, please contact us via email: contatolatini@gmail.com . We will follow the expedition and return as soon as possible with an answer. Our goal is customer satisfaction!
Return refund:
1. You have 7 days to contact us and 30 days to return it from the date it was received.
2. All returned items must be in the original packaging and you must provide us with the shipping tracking number, the specific reason for the return, and your order number and warranty certificate.
Warranty:
1. All Bruno Latini products have a lifetime guarantee for use and appropriate care with your jewelry, in case of misuse it is lost. The evaluation of the jewel will be carried out by our team, to carry out the cleaning services of the jewelers, the customer must bear the cost of transportation.
2. If you are not satisfied with your jewelry, we will send you a code to take you to the post office closest to your home, at no additional cost.
Order processing:
1. The estimated date for sending your order is based on the availability of the chosen parts, on time for payment processing, and does not include time in transit.
2. Bruno Latini is not responsible for price errors or typographical errors. Bruno Latini reserves the right to cancel any order you have placed if there was a typographical error in the online store regarding the price or availability of any of your order.
You agree to all of the policies listed above after ordering at Bruno Latini!
Feedback:
We maintain high standards of excellence and strive for 100% customer satisfaction!
Feedback is very important We request that you contact us immediately before you give us negative or neutral feedback, so that we can satisfactorily address your concerns.
It is impossible to address issues if we don't know about them!